PERFORMANCE MANAGEMENT SYSTEM

During fifth and sixth week, I had learned about Performance Management System. The first thing I learned about this system is Performance Management Cycle, start with performance planning to set objective. Next step is staff and organization, followed by performance and reviewing to check the employees’ achievement.

The next step is action which is reset of objective. This step is important because it links to training and development process. If reset of objective is carried out, the staff and organize process will be carried out or start with the first stage again.

Next thing I learned is the stages of performance management. The performance management stages are as following.

The first stage, planning is process that determine favorable result, behavior and development objective. In my opinion this process is important because the information produced is a guideline for employees to improve and achieve what the organization expected. Without guideline employees do not understand what they need to done and no chance for improvement.

The second stage and third stage, monitor and development can be combined. These two processes are informal feedback, coach and goal adjustment. I think that two way communication between manager and employees is important because this stage because what essential behavior and result can be discussed between them for more understanding.

The fourth stage, review can be considered as formal feedback of employees’ performance. In this stage, written document, summary of employees’ performance are needed. In my opinion, these document can be shown to the employees and they can discuss about their performance and problems faced so that co-operation for finding solution between managerial level and staff can be done. This can improve their relationship quality indirectly.

The last stage is reward. There are two types of rewards which are monetary and non-monetary. I think that reward is necessary for the employees that had improved because employees may feel that it is a appreciation and recognition of organization toward their efforts.

In conclusion, I think that all the steps and stages of performance management system is essential and cannot skip anyone of them because the elements are linked and accuracy of the assessment is depends on the elements.